This Privacy Policy governs the manner in which Hiform (M) Sdn Bhd (“Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User,” “you,” or “your”) of the HiForm website (the “Website”). This Privacy Policy applies to the Website and all products and services offered by the Company. By accessing or using the Website, you consent to the collection and use of information as described in this Privacy Policy. Please read this Privacy Policy carefully before using the Website.
- Information We Collect
(a) Personal Identification Information: We may collect personal identification information from Users in a variety of ways, including when Users visit the Website, register on the Website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage in other activities on the Website. The personal identification information we may collect includes, but is not limited to, your name, email address, mailing address, phone number, and payment information.
(b) Non-personal Identification Information: We may collect non-personal identification information about Users whenever they interact with the Website. Non-personal identification information may include the browser name, the type of computer or device, technical information about Users’ means of connection to the Website, such as the operating system and Internet service providers utilized, and other similar information.
- How We Use Collected Information
(a) Personal Identification Information: We may collect and use Users’ personal identification information for the following purposes:- To process and fulfill orders: We may use the information Users provide about themselves when placing an order only to provide service to that order.
- To send periodic emails: We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
- To improve customer service: The information Users provide helps us respond to customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on the Website.
- To improve our products and services: We may use feedback Users provide to improve our products and services.
- To administer content, promotions, surveys, or other Website features.
(b) Non-personal Identification Information: We may collect and use non-personal identification information for the purposes of analyzing trends, administering the Website, tracking Users’ movements around the Website, and gathering demographic information.
- How We Protect Your Information We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on the Website.
- Sharing Your Personal Information We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
- Third-Party Websites Users may find advertising or other content on the Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from the Website. Browsing and interaction on any other website, including websites that have a link to the Website, are subject to that website’s own terms and policies.
- Compliance with Children’s Online Privacy Protection Act Protecting the privacy of the very young is especially important. We do not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not attempt to register on the Website or send any personal information about yourself to us. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe that we might have any information from or about a child under 13, please contact us at the contact information provided below.
- Changes to this Privacy Policy We reserve the right to update or change this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
- Your Acceptance of these Terms By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
- Contacting Us If you have any questions about this Privacy Policy, the practices of the Website, or your dealings with the Website, please contact us at info@hiform.com.
By using the HiForm website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.